Job Title: Global Key Account Manager Brewing & Ingredients Processing
City, Country: Delft, the Netherlands (other countries in Europe might be considered)
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Work mode: Hybrid
The Global Key Account Manager will manage and develop the account strategy and plan within the sales strategy and corporate guidelines, in order to ensure the realization of planned business results and long-term customer relationship objectives are achieved. You’ll develop strong relationships with existing customers and scout for new business. The role requires someone with commercial & technical background in the Brewing & Ingredients Processing industry.
At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.
Your key responsibilities
- Coordinate and execute accounts tactics & plans to realize pre-defined/agreed sales and overall customer relationship objectives, both for the short- and long term
- Define and implement a strategic account plan, translate into financial profitability and goals both strategically and tactically and be accountable for top line profit
- Identify long term business opportunities with the account(s) and include these in the account strategy and plan. Define and implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities
- Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans
- Coordinate technical service or after sales service activities towards the account
- Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline
We bring
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
- A flexible work environment that empowers people to take accountability for their work and own the outcome
- Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity
- A firm belief that working together with our customers is the key to achieving great things
- An eagerness to be one team and learn from each other to bring progress to life and create a better future
You bring
- Bachelor’s or Master’s degree in Commerce / Science / Business / Economics / Marketing or equivalent
- Deep knowledge of Food & Beverage, Brewing & Ingredients Processing industries
- Broad view on industry and markets, in depth knowledge of products
- Extensive experience in commercial roles
- Fluency in English, additional languages might be an added value
- Ability to travel, approximately 40-50% (within & outside Europe)
Our recruitment process
Interested in this position? Please apply on-line by uploading us your resume in English via our career portal. Due to privacy regulations we can only actively interact with applications via our career portal.
For further information, please contact Ruslana Lohina, Talent Acquisition Business Partner (ruslana.lohina@dsm.com).
Pre-employment screenings are part of the Recruitment & Selection Process. You will be contacted when further information is required. For assessments, we will use the Occupational Personality Questionnaire to provide insight on your learning adaptability, preferred operating style and motivation for this position; and Predictive Index to identify your preferred behaviors.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable sharing this, please let us know.
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
Agency statement
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.
